Return & Refund Policy
Return and Refund Policy
We regret to inform you that our Water Purifier Store does not offer a return or refund policy for purchases made through our website. Due to the nature of the products we sell, which involve health and safety concerns, we cannot accept returns or provide refunds once a purchase has been made.
We encourage all customers to carefully review the product specifications, features, and compatibility information before making a purchase. In case of any doubts or inquiries, we are available to assist you before completing your order.
However, if you receive a damaged or defective product, please notify us within 24 hours of delivery, and we will do our best to address the issue promptly. Our team will investigate the matter and offer a suitable resolution, such as a replacement or store credit.
We take great pride in the quality of our water purifiers and strive to ensure that they are thoroughly inspected and securely packaged before shipping. In the rare event of any concerns with the product's condition upon delivery, please reach out to us as soon as possible.
Please note that exceptions to this policy may only be made in compliance with relevant consumer protection laws and regulations.
Thank you for your understanding and cooperation.